Refunds and Return Policy
1. Application for Returns/Refunds
Buyer may apply for return of the purchased items (“Item”) and/or refund as stated in the Refund Policy on each seller.
2. Refunds
Buyer will only be refunded after CRAFT La has received the confirmation from Seller that Seller has received the returned Item. The refund will be made to Buyer’s credit/debit card or designated bank account, whichever is applicable.
3. Communication Between Buyer and Seller
CRAFT La encourages Buyer to communicate with each other in the event where problem arises in a transaction. As CRAFT La is a platform for Buyer to conduct trading, Buyer should contact Seller directly for any issue relating to the Item purchased.